Essenavita sales only to licensed Cosmetologists and Estheticians.
All products are intended to be used only by licensed professionals, it is the responsibility of the buyer to use the products in a proper manner, according to each states law.
Esenavita will not be held responsible for misuse, neglegent use, or illegal use of any of the products sold on this site.
It is the sole responsibility of the user/buyer to check the local law and codes pertaining to any of the products bought by the user/buyer on this site.
TERMS ON ELECTRICAL EQUIPMENT
Any electrical product bought, will have 12 month's limited liability warranty commencing on invoice date.
The liability is limited to manufacturer malfunction, the warranty is void if product is not performing due to physical damage caused by the user.
The limited warranty on equipment is given either by the manufacturer or in some cases by Essenavita, each product has its own unique limited warranty provider, please check before purchase.
Returns will only be accepted only if goods are damaged during shipping
Non damaged properly working goods can be returned within 48 hours of receipt of goods
for refund less shipping costs, bank fee's credit card processing fee's and will be charged the following restocking fee's
There is a 25% restocking fee, for returns of equipment if box has been opened.
There is a 10% restocking fee for returns of equipment if goods are returned in original unopened box.
No returns will be accepted without a return authorization number given by essenavita
Shipping costs for repair even within the limited 12 month period will be paid by user/buyer, this includes shipping costs to Essenavita by buyer, and shipping costs
to return product to user/buyer.
The same above terms are valid for all furniture, beds, chairs, and other non-electric
General policy for non-equipment products:
All unopened products in original packaging will be gladly excepted back within 10 days of receipt of product by the buyer.
Exceptions- no returns will be excepted for implements, brushes, and certain tools due to sanitation reasons. we reserve the right to add more products to this list.
All shipping charges for returns will be paid by buyer, no exceptions.
Bounced checks will occur a $35.00 fee.
Your order is a binding contract, stop payments or credit card chargebacks are not allowed, only store credit, or exchanges.
In some cases we reserve the right to give a cash refund.
Our customers satisfaction is top priority for Essenavita, we strive to be fair and work hard to give good service to all our customers.
By making a purchase from our store, the buyer agrees to the terms and conditions stated above.